Quality Assurance: Planning the System
Defining the Project Quality Plan, responsibilities, procedures, ITPs, Method Statements and approval workflows before execution and throughout the project.
Company Credentials / QA/QC Capability Profile
Establishing and Operating QA/QC Systems for Complex Construction Projects
MAKOM provides quality planning, field inspection and verification, nonconformance management, and structured quality records throughout the project lifecycle.
QA/QCQuality planning and execution control within the approved scope
360°Visual records and field traceability
ITPHold, Witness and approval points
NCRNonconformances tracked to closure
Two Layers of One Quality System
Quality Control: Verifying Execution
Field inspections, Inspection Requests, pre-cover documentation, test tracking and NCR management against defined requirements through corrective action and verified closure.
The result: Early quality planning and continuous field control help reduce nonconformances, identify risks sooner and improve handover readiness.
QA/QC Service Models
The QA/QC function is adapted to the project structure, client requirements and approved scope of services.
01
Full Project QA/QC Function
Establishment and operation of a project-specific quality system.
02
Existing QA/QC Team Reinforcement
Additional processes, personnel, documentation and controls for an active quality team.
03
Assigned QA/QC Role
Assignment of a QA/QC Manager or another project-specific quality role aligned with the approved scope.
04
Milestone and Stage-Based Inspection
Inspection, documentation and tracking at defined stages or milestones.
05
Closeout and Handover
Support for closing quality records, open items and handover dossiers.
Site presence, authority, reporting interfaces and deliverables are defined separately for each engagement.
Core QA/QC Capabilities
An integrated, evidence-based system covering quality planning, field control, reporting and structured closeout.
01
Quality System Planning and Setup
- Project Quality Plan and ITPs
- Responsibility matrix, procedures and registers
- Hold Points and Witness Points
- Method Statement review
02
Execution Control and Records
- Inspection Requests and material approvals
- Laboratory tests and pre-cover inspections
- Concealed Works Records
- NCR, corrective action and verified closure
03
Reporting, Tracking and Handover
- Status reports, KPIs and registers
- Punch List and open-item tracking
- Redline and As-Built tracking
- Quality dossier, handover and project archive
QA/QC Deliverables
A QA/QC framework is also measured by the information it leaves behind: clear, structured, traceable and ready for handover.
Project Quality Plan and ITPs
Inspection stages, control points and approvals aligned with the project sequence.
NCR Register
Nonconformance reference, responsibility, corrective action, status and closure evidence.
Punch List and Open Items Register
Open items, responsibility, due date, reinspection status and closure tracking.
Concealed work records
Photographic records captured before works are covered or released.
Field and 360° documentation
Visual records supporting comparison, traceability and future reference.
KPI and status reports
Management reporting on inspections, exceptions, status and required decisions.
Quality Closeout and Handover Dossier
An organized record of inspections, approvals and closure evidence.
Project archive
Structured information supporting traceability and future retrieval.
The operating method brings documentation, status, open items and closure evidence together. Tool structure, permissions, exports and client access are defined according to project requirements and service scope.
A Clear Operating Process
A structured process from scope and authority definition through evidence-based handover.
01Requirements Review
Contract, drawings, specifications, standards and handover requirements.
02Scope and Authority
Scope, interfaces, responsibilities, Hold Points and approval processes.
03Team Setup and Mobilization
Appointment of the project QA/QC lead and setup of registers, forms and reporting tools.
04Quality-System Setup
Project Quality Plan, ITPs, procedures and responsibility matrix.
05Pre-Execution Control
Method Statements, material approvals, records and work readiness.
06Field Inspection and Records
Inspection Requests, concealed works, laboratory tests and quality records.
07Nonconformance Control
NCR, corrective action, reinspection and verified closure.
08Reporting and Handover
Status reports, As-Built records, open items and the quality dossier.
Item closure and stage release are documented through inspection, approval and closure evidence, in accordance with the ITP, assigned authority and approved service scope.
Selected Projects
Practical experience across energy, infrastructure, development, commercial and public projects.
Energy
Supervision and quality control for a complex national infrastructure project developed by General Electric.
Management, supervision and quality control for solar field construction projects.
Management, supervision and quality control for the construction of solar energy sites.
Infrastructure and Development
Management, supervision and quality control for infrastructure, development and public open space projects.
Supervision and quality control of infrastructure works for A. Buton.
Supervision and quality control of infrastructure and development works for A. Buton.
Supervision and quality control of electrical infrastructure execution.
Commercial and Public Projects
Supervision and quality control during the construction of retail branches throughout Israel.
Supervision and quality control for the demolition and renovation of an office building for Electra Greentech and Mei Sheva.
Work as a project management company, including supervision and quality control operations in Mefalsim, Erez and Yated.
Supervision and quality control for urban renewal, public open space and park projects.
Management, supervision and quality control for the construction of a holiday village.
Example of Multi-Site Control and Documentation
The Rami Levy project demonstrates supervision, quality control and consistent management visibility across a nationwide program.
Parallel branch delivery across Israel required consistent control of quality, contractor accounts and open items. MAKOM combined field supervision and quality control with account review, 3D and 360° documentation and structured tracking through closure.
The challenge
Multiple sites, contractors and suppliers operating in parallel.
MAKOM’s response
Field supervision, quality control, account review, 3D and 360° documentation and open item tracking.
Management Value
Consistent management visibility into site status, exceptions, open items and supporting records.
SYSTEMS-INTENSIVE QA/QC
Adapting QA/QC Systems for Systems-Intensive Projects
MAKOM’s experience in energy, infrastructure and multidisciplinary construction supports the adaptation of QA/QC systems for technology and systems-intensive projects. Team composition, inspection scope, FAT and SAT processes, Commissioning support and handover deliverables are defined according to project requirements, the proposed personnel’s experience and the approved scope of services. This describes an adaptable professional capability and is not presented as prior direct Data Center experience unless expressly stated.
Electrical, mechanical and building systems interfacesRFI, Submittal and approval workflowsFAT, SAT and test records when in scopeInstallation verification and test readinessRedline, As-Built and turnover recordsTracking records, tests and open items required for Commissioning and handover, within the approved scope
MAKOM Management
Nahum Kaufman and Evyatar Rajuan combine execution, management, supervision and project control experience with engineering and technology capabilities.
Nahum Kaufman
CEO and founder
- Civil Engineering Practical Engineer, certified in Israel
- Structural Engineer
- Registered contractor and certified site manager
- More than a decade of experience as a construction contractor
- Background in systems, coding and automation
Evyatar Rajuan
Operations and field control manager, cofounder
- Civil Engineering Practical Engineer and certified Site Manager, certified in Israel
- 13 years of experience
- Experience in large-scale and complex infrastructure projects
- Experience in quality control and scheduling
- Court expert witness accredited by the Association of Engineers
- Project controls and scheduling expert, specializing in complex project execution